Whānau Feedback

Our whānau, our voices

Te whānau o waipareira covid-19 vaccination clinic feedback

Hello, I just returned home from the COVID vaccination in Henderson and I believe that it was predominantly your staff doing customer service. I just want to say that I was blown away by how lovely everybody was, and how thoughtful the staff were when dealing with elderly people – especially the younger workers. You have a great team of people! Your organisation also gave us a wahakura for our little baby a few months ago which we also appreciate – thank you so much for the work you do in our community. Nga mihi Richard de Vera

Richard de Vera, West Auckland

"I got a text this morning to book for a Covid19 vaccine appointment. Went online to book and got an appointment for today. First vaccine done and dusted. Vax to the Max Whānau! Get in there and get it done. Thanks to the awesome team at the Henderson Vaccination Centre - run like a military operation…so streamlined and easy to follow".

Minister Carmel Sepuloni

"Just had my 1st Covid shot at Henderson, service run by Waipareira Trust. I got an invite and was able to change my allocated day and time so I could get both shots before O go to Raro. Service today went very smoothly, in an out in under 40 mins including 20 mins sitting waiting afterwards. Didn't feel the shot at all, a bit of a sore arm and a headache that lasted only 15 mins. I don't think the instant complainers realise what a huge logistical exercise this is, down from how to invite people, given we do not have a national register to call people. I was very impressed. Everyone was polite and on the case. Well done, Waipareira, and I understand the Fono service is also excellent".

Sandra Coney

West Auckland

Waipareira Trust